Privacy Policy
Effective Date: 20/04/2024
The Waterfowl Whisperer (“we”, “us”, or “our”) is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard any information that you provide to us when you use our website, located at https://www.waterfowlwhisperer.com/ (the “Website”).
Information We Collect
- Required Rescue Request Information: When you report a waterfowl rescue request through our website, we collect information such as the location of the waterfowl, the nature of the emergency, and any photos or videos you upload. We also require your name and contact details (e.g., email address or mobile number) so we can reach you for more information and coordinate the rescue effort.
- Technical Information: We may also collect certain technical information about your device and browsing activity, such as your IP address, browser type, and operating system. This information helps us understand how users interact with our website and improve our services.
Use of Information
We use the information we collect to:
- Respond to waterfowl rescue requests and coordinate rescue efforts. This may involve contacting you for further information or updates.
- Improve the functionality and content of our Website.
- Send you updates about our activities and waterfowl welfare information (if you choose to opt-in).
- Analyse website traffic and user behaviour.
Data Security
We take reasonable steps to protect the information you provide us from loss, misuse, unauthorised access, disclosure, alteration, and destruction. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.
Sharing of Data
We will not share your personal information with any third party except in the following limited circumstances:
- Service Providers: We may share your information with third-party service providers who help us operate the Website, such as web hosting providers and data analytics providers. These service providers are contractually obliged to keep your information confidential and secure.
- Rescue Efforts: In some cases, we may share a submitted rescue request, including your contact details and the location of the waterfowl, with another wildlife rescue organisation if we are unable to assist with the rescue ourselves. We will only do this with your consent or if we believe it is necessary to ensure the welfare of the animal.
- Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with legal requirements or protect the rights and safety of ourselves or others.
Your Rights
You have the right to access, update, or delete your personal information at any time. You can also opt out of receiving any communications from us. To exercise these rights, please contact us at hello@waterfowlwhisperer.com.
Children’s Privacy
Our Website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us. We will take steps to remove the information from our systems.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us at hello@waterfowlwhisperer.com.
Please Note:
- We have clarified that contact details are mandatory for rescue requests.
- We have added a section explaining how rescue requests might be shared with other wildlife rescue organisations.